Customer Service Representative with Cash Handling Expertise

hace 8 horas


San Juan, San Juan, Puerto Rico Buscojobs Puerto Rico A tiempo completo

Company Overview

We are a leading financial institution dedicated to serving our communities in Puerto Rico, United States and Virgin Islands. Our mission is to provide innovative financial solutions that meet the evolving needs of our customers.

Job Description

We are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for receiving and paying out money, keeping records of transactions and providing exceptional customer service.

Key Responsibilities:

  • Receiving and processing customer transactions, including deposits and withdrawals.
  • Maintaining accurate records of financial transactions and ensuring compliance with banking regulations.
  • Providing excellent customer service, responding to customer inquiries and resolving issues promptly.
  • Selling and promoting bank products and services, such as traveler's checks, money orders and cashiers checks.
  • Cross-selling and upselling our products and services to customers.

Requirements and Qualifications

To be considered for this role, you should have:

  • A minimum of two years' experience in customer service, sales or cash handling.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to stand for long periods of time and lift up to 50 pounds of coins.
  • High school diploma or equivalent required; degree in a related field preferred.

Benefits

We offer a competitive salary and benefits package, including:

  • Medical, dental and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.

Why Join Us?

At [Company Name], we value our employees' diverse skills, experiences and backgrounds. We offer a dynamic and inclusive work environment that promotes growth and development. If you are passionate about delivering exceptional customer service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.



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