System Configuration Lead
hace 2 semanas
Job Summary
Dragonfly Health is seeking a highly skilled System Configuration Supervisor to join our team. As a key member of our Configuration team, you will be responsible for driving the team's effectiveness by orienting, training, coaching, delegating, and managing the performance of direct reports. You will also be responsible for proactively addressing and escalating concerns as necessary from staff and/or Internal/External Customers to Implementation Management.
Key Responsibilities
- Lead on complex Configuration Requests by gathering appropriate information from internal stakeholders to create a timeline to be executed upon.
- Assist Implementation Manager in the creation and generation of weekly/monthly reporting for all assigned team activities.
- Meet with Configuration team members on a regular basis to review Priorities, Cases and provide support and direction, as necessary.
Requirements
- High school diploma or GED is required.
- Three to five years of experience in a Lead type Role.
- General business acumen required and usually obtained through work experience, education, or training.
Preferred Qualifications
- Experience in the healthcare or medical fields in which incumbents have gained an understanding of durable medical equipment.
About Us
Dragonfly Health exists to provide a comprehensive offering of solutions that transform the care-at-home experience for clients, caregivers, patients, and partners. We do this through proprietary technology and quality services delivered with speed and accuracy.
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