Call Center Director

hace 1 mes


San Juan, San Juan, Puerto Rico Nuc University - Corporate A tiempo completo

Nuc University - Corporate seeks a skilled and experienced Call Center Director to lead the Enrollment Management Call Center. Key responsibilities include overseeing the Call Center team, aligning them for ongoing success, and ensuring the Prequalification and Admissions process runs as smoothly as possible. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, or a related field, and 5 years of experience in a supervisory position. Additionally, the candidate must be proficient in integrated software systems and Microsoft Office Programs, and have excellent communication and problem-solving skills. The selected candidate will be responsible for maintaining a diverse and inclusive work environment, adhering to the principles of Equality Employment Opportunity and Affirmative Action.

Key Skills and Qualifications:

  • Master's degree in Business Administration, Marketing, or a related field
  • 5+ years of experience in a supervisory position
  • Excellent communication and problem-solving skills
  • Proficiency in integrated software systems and Microsoft Office Programs
  • Ability to communicate, read, and write in English and Spanish


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