Director of Call Center Operations
hace 6 días
Job Summary: We are seeking an experienced leader to oversee the Enrollment Management Call Center and drive its success. This role will be responsible for aligning the Call Center team for ongoing success and ensuring a smooth Prequalification and Admissions process.
">Key Responsibilities:
- Lead the Enrollment Management Call Center to achieve its goals and objectives
- Align the Call Center team for ongoing success
- Guarantee a smooth Prequalification and Admissions process
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related fields
- Five (5) years of experience in supervisory position
- Knowledge and skills in the use of integrated software systems and Microsoft Office Programs
- Able to communicate, read and write in English and Spanish
We are an Equal Opportunity Employer: We welcome diversity in the workplace and are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
Estimated Salary Range: $60,000 - $80,000 per year, based on location and industry standards.
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Call Center Director
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