Hotel Front Desk Manager

hace 2 días


San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completo
Hotel Front Desk Manager Job Description

We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Schulte Hospitality Group. Our ideal candidate will have in-depth knowledge of hotel front desk operations, excellent leadership skills, and the ability to communicate effectively verbally and in writing.

About Us

Schulte Hospitality Group is a leading third-party management company with deep experience in all facets of the hospitality industry. We operate over 200 locations across 38 states and 3 countries, offering a wide range of reputable brands and unique properties.

Responsibilities
  • Provide exceptional customer service to guests, exceeding their expectations and ensuring a positive experience.
  • Assign duties to staff for efficient department operation and train new associates.
  • Conduct interviews and hire new staff members, promoting teamwork and associate morale.
  • Treat people with respect, recognize successes, and have thorough knowledge of emergency procedures.
Requirements
  • In-depth knowledge of hotel front desk operations.
  • Basic math skills and strong communication skills.
  • Leadership skills and ability to exceed guest expectations.
  • Excellent time management skills and ability to multi-task.
Salary and Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, life insurance, 401k plan, paid time off, holiday pay, pet insurance, and employee assistance program.



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