HR Associate

hace 2 semanas


San Juan, San Juan, Puerto Rico Popular A tiempo completo

Job Title: HR Associate - Customer Service Specialist

General Description

Provide exceptional customer service by responding to internal customers' questions and general inquiries related to Retirement Plan and Savings and Investment Plan processes and policies.

Essential Duties and Responsibilities

Act as a liaison between internal customers and the HR department, ensuring seamless communication and resolution of inquiries.

Minimum Education

Bachelor's degree in Accounting, Finance, Human Resources, Labor Relations, or Psychology.

Experience

Two (2) years of experience in the human resources field, with a focus on customer service and communication.

Knowledge, Skills and Abilities (KSA's)

  • Exceptional collaboration, communication, and interpersonal skills.
  • Ability to prioritize multiple simultaneous initiatives, self-direct, and task switch between strategic and tactical initiatives regularly.
  • Advanced proficiency in MS Office 365 (i.e., PowerPoint, Excel, OneDrive, and SharePoint).
  • Strong oral and written communication skills and fully bilingual (English/Spanish).

Certifications / Licenses

No certifications or licenses needed.

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position.


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