Hotel Front Desk Representative
hace 4 semanas
We are seeking a highly skilled and organized Hotel Front Desk Representative to join our team at Hyatt House San Ramon. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Check-in and check-out guests in a timely and efficient manner
- Manage room bookings through the phone or in-person, responding to inquiries about hotel amenities, rates, and special requests
- Collaborate with other departments to ensure seamless guest experiences
- Provide exceptional customer service, handling cash transactions, answering telephones, and offering local information to guests
Requirements:
- High school diploma or equivalent required
- Previous experience in a hotel or hospitality setting preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
Please note that this is a customer-facing role, and the ability to provide exceptional service is essential.
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