Hotel Front Desk Representative

hace 4 semanas


Frailes Barrio, Puerto Rico Hyatt House San Ramon A tiempo completo

We are seeking a highly skilled and organized Hotel Front Desk Representative to join our team at Hyatt House San Ramon. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.



Key Responsibilities:


  • Check-in and check-out guests in a timely and efficient manner
  • Manage room bookings through the phone or in-person, responding to inquiries about hotel amenities, rates, and special requests
  • Collaborate with other departments to ensure seamless guest experiences
  • Provide exceptional customer service, handling cash transactions, answering telephones, and offering local information to guests


Requirements:


  • High school diploma or equivalent required
  • Previous experience in a hotel or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask


Please note that this is a customer-facing role, and the ability to provide exceptional service is essential.



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