Hotel Receptionist

Job Title: Front Desk Agent

Job Summary: We are seeking a Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for managing the front desk, handling guest check-ins and check-outs, and maintaining a positive and welcoming atmosphere.

Responsibilities:

• Register guests in and out of the hotel, ensuring accurate and efficient service.
• Handle cash and credit transactions, maintaining confidentiality and accuracy.
• Provide excellent customer service, addressing guest concerns and resolving issues promptly.
• Maintain a clean and organized front desk area, ensuring a professional appearance.
• Assist with special events and promotional activities, providing exceptional service to our guests.
• Work collaboratively with the hotel team to ensure seamless operations and exceptional guest experiences.

Requirements: A high school diploma or equivalent is preferred. Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and maintain a positive attitude under pressure. Familiarity with computer systems and software is a plus.

About Us: Caesars Entertainment is a world-class hospitality company, dedicated to delivering exceptional guest experiences. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.