Pharmacy Operations Director
hace 6 días
We are seeking an experienced and skilled Pharmacy Operations Manager to join our team at Walgreens.
About the RoleThis is a full-time position responsible for overseeing the daily operations of our pharmacy, ensuring efficient workflow and a positive customer experience. As a key member of our team, you will be accountable for performing day-to-day non-clinical pharmacy operations, administrative activities, and supervising pharmacy technicians and cashiers within authorized company policies, laws, regulations, and business ethics.
Key Responsibilities:- Operate pharmacy systems to obtain patient and drug information and process prescriptions.
- Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
- Manage the selection, scheduling, and development of pharmacy technician personnel.
- Lead training, coaching, and performance management of pharmacy technicians, making decisions regarding performance management, including discipline and termination.
- Ensure accurate processing of insurance claims, resolving customer issues and preventing payment rejections.
- Communicate with pharmacy team members, relaying messages from the support center or other key emails as required.
- High School Diploma, GED, or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Willingness to work flexible schedule, including evening and weekend hours.
- Previous people management/leadership experience.
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
The estimated salary for this role is $27.50 per hour, based on national averages and location-specific factors. As a valued member of our team, you can expect a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and opportunities for professional growth and development.
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