Operations Assistant Director
hace 2 semanas
Puttshack is a unique entertainment experience that combines mini golf, food, and full bar in a cool environment. Our purpose is to bring everyone together to have fun and create lasting memories. We strive for excellence in everything we do and lead the way in innovation and technology.
Key Responsibilities:
- Oversee day-to-day operations across all areas of the venue, including game & technology, food & beverage, and overall environment.
- Work with Director of Operations to optimize venue operations to meet and exceed key metrics to enhance efficiency, profitability, and guest satisfaction.
- Uphold company policies, processes, procedures, and standards to adhere to compliance and business objectives.
- Manage daily systems and reporting within the venue, including scheduling & timekeeping tools, cash handling, inventory, POS, reservation system, Puttshack technology, guest satisfaction, etc.
- Responsible for tracking, storing, purchasing, and invoicing of small wares, food, liquor, and other inventory.
Requirements:
- Minimum of 7 years of experience within a high-volume food & beverage, hospitality, and/or social entertainment venue with $6MM+ in sales.
- At least 4 years of experience serving in a management level role leading departments and responsible for leading and developing a team.
- Proven track record of driving operational excellence and achieving financial targets.
- Strong knowledge and understanding of food & beverage operations, including full-service from-scratch kitchen and bar.
- Strong leadership skills with the ability to motivate and manage a diverse team, with a passion for teaching and training.
- Excellent communication and interpersonal skills.
- Tech savvy and willingness to learn new systems and tools.
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