Store General Manager III
hace 2 semanas
Job Overview
The General Manager III is a leadership role responsible for managing a team of 10-20 Team Members in a fast-paced retail environment. The ideal candidate will have 2-3 years of experience in managing a team and have a proven track record of achieving sales goals and delivering excellent customer service.
Key Responsibilities
- Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
- Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
- Ensure execution of all inventory and operational standards
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
- Ability to lead change management
- Embrace diversity and foster a respectful environment for both Customers and Team Members
Requirements
- High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred
- Must have a valid driver's license
- ASE certification preferred, but not required
- Ability to work an assortment of days, evenings and weekends as needed
- Ability to review and analyze P&L statement
- Successful experience managing profitability; proven financial and business acumen
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
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