Customer Experience Ambassador

hace 2 meses


Mayagüez, Mayagüez, Puerto Rico Laz Parking Midwest, Llc A tiempo completo

About the Role:
The Special Event Assistant is a vital member of our team, responsible for ensuring a seamless and enjoyable experience for our customers. This role requires a strong focus on customer satisfaction, effective communication, and a willingness to adapt to changing situations.

Key Responsibilities:
- Greet customers with a smile and a welcoming attitude, making them feel valued and appreciated.
- Assist customers with directions, answer questions, and provide information about our services and facilities.
- Flag customers into parking facilities and surfaces lots, ensuring a smooth and efficient entrance and exit process.
- Promote good customer relations by consistently providing excellent service, a friendly demeanor, and a can-do attitude.

Requirements:
- High school diploma or equivalent required.
- Strong customer service experience and a proven track record of delivering excellent service.
- Ability to communicate professionally and effectively, both verbally and in writing.
- Ability to work in a fast-paced environment, adapt to changing situations, and prioritize tasks effectively.

Physical Demands:
- Ability to work in a variety of weather conditions, including heat, wind, snow, and rain.
- Ability to lift, push, and pull objects weighing up to 10 pounds frequently throughout a shift.
- Ability to stand, walk, and run for extended periods of time.

Laz Parking is an Equal Opportunity Employer:
We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, sex, national origin, disability, age, or any other characteristic protected by federal, state, or local law.



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