Customer Service Ambassador

hace 21 horas


San Juan, San Juan, Puerto Rico Puerto Rico Boutique Hotels A tiempo completo

**Job Summary**

We are looking for a dedicated and customer-centric individual to join our front desk team as a Front Desk Agent. In this role, you will be responsible for providing exceptional service to our guests, managing their stay, and ensuring their needs are met.

**Responsibilities include:**

  • Guest check-in and check-out processing
  • Room management and coordination with the housekeeping team
  • Property management tasks and guest inquiries
  • Complaint resolution and issue escalation

Requirements:

  • 1+ year of customer-facing experience
  • Proficient in MS Office and data entry
  • Excellent communication and problem-solving skills
  • Able to work a flexible schedule, including evenings and weekends

Puerto Rico Boutique Hotels is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences.



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