Night Time Guest Services Associate

hace 16 horas


San Juan, San Juan, Puerto Rico Puerto Rico Boutique Hotels A tiempo completo

Job Summary:

Puerto Rico Boutique Hotels is hiring a Night Time Guest Services Associate to join our front desk team. As a member of our team, you will be responsible for managing guest check-in and check-out, room assignments, and interacting with the housekeeping team. We are looking for a highly organized and customer-focused individual who can provide exceptional service to our guests.

Key Responsibilities:

  • Manage guest requests and resolve issues in a timely and professional manner
  • Communicate effectively with the housekeeping team to ensure seamless room operations
  • Answer questions about the area and provide recommendations to guests
  • Handle complaints and concerns in a diplomatic and efficient way

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Proficient in MS Office and data entry
  • Excellent communication and problem-solving skills

Benefits:

This position offers a competitive salary and benefits package. If you are a motivated and detail-oriented individual looking for a challenging role, please apply.


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