Third Shift Front Desk Hospitality Professional

hace 24 horas


San Juan, San Juan, Puerto Rico Puerto Rico Boutique Hotels A tiempo completo

Job Overview

Puerto Rico Boutique Hotels is seeking an organized and customer-service oriented individual to join our front desk team working third shift. This position requires a proactive and communicative person who can effectively handle guest check-in and check-out, room management, and interactions with the housekeeping team.

Key Responsibilities:

  • Manage guest requests and resolve issues in a timely and professional manner
  • Communicate effectively with the housekeeping team to ensure seamless room operations
  • Answer questions about the area and provide recommendations to guests
  • Handle complaints and concerns in a diplomatic and efficient way

Required Skills and Qualifications:

  • Proficient in MS Office and data entry
  • Excellent customer service experience
  • Familiarity with Cloudbeds and other hotel management systems is a plus
  • Knowledge of Expedia, Booking.com, and HotelTonight is a plus
  • Strong phone answering skills
  • Familiarity with the San Juan area

Benefits:

This position offers a unique opportunity to work for a reputable hospitality company in Puerto Rico. If you are a motivated and detail-oriented individual looking for a challenging role, please apply.



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