
Third Shift Front Desk Hospitality Professional
hace 24 horas
Job Overview
Puerto Rico Boutique Hotels is seeking an organized and customer-service oriented individual to join our front desk team working third shift. This position requires a proactive and communicative person who can effectively handle guest check-in and check-out, room management, and interactions with the housekeeping team.
Key Responsibilities:
- Manage guest requests and resolve issues in a timely and professional manner
- Communicate effectively with the housekeeping team to ensure seamless room operations
- Answer questions about the area and provide recommendations to guests
- Handle complaints and concerns in a diplomatic and efficient way
Required Skills and Qualifications:
- Proficient in MS Office and data entry
- Excellent customer service experience
- Familiarity with Cloudbeds and other hotel management systems is a plus
- Knowledge of Expedia, Booking.com, and HotelTonight is a plus
- Strong phone answering skills
- Familiarity with the San Juan area
Benefits:
This position offers a unique opportunity to work for a reputable hospitality company in Puerto Rico. If you are a motivated and detail-oriented individual looking for a challenging role, please apply.
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