IT Support Specialist in El Segundo, CA

hace 2 semanas


Ponce, Ponce, Puerto Rico Virtual Service Operations A tiempo completo

Are you looking to take the next step in your IT career? Let's explore the opportunity to join Virtual Service Operations as an IT Support Technician in El Segundo, California.

This role is part of our growing relationship with a great client, and you will be responsible for providing technical assistance to end-users, helping them navigate common issues and ensuring their technology needs are met.

A successful IT Support Technician provides excellent technical support with a cheerful and professional attitude.

In this role, you will be responsible for:

  • Providing workstation software break-fix support
  • IMAC - PC install, moves, adds, and changes
  • Image loads
  • Asset recovery
  • Asset tagging
  • Printer support
  • Client Center (Tech Bar) support
  • IT Service Management updates
  • Other client support duties needed to maintain workstation operations and customer satisfaction

Qualifications:

  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe

What's important to us:

  • You are an excellent communicator in writing and speaking
  • You have the ability to work independently but also value teamwork
  • Your problem-solving skills are excellent
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career

What we offer:

  • As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates
  • We provide ongoing learning and development opportunities to foster continuous growth

More about VSO:

VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft, and others.

We take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more.

For more information, please visit our website at https://vso-inc.com/careers

Salary Description:

$17.00/hr - $28.00/hr



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