Desktop Support Specialist III
hace 2 semanas
About Aptask:
Aptask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, Aptask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.
Job Summary: We are seeking an experienced Desktop Support Specialist III to join our team. The successful candidate will provide technical support and services to our clients, ensuring seamless experience-enhancing solutions that power today's digital workplace.
Key Responsibilities:
- Provide technical support and services to clients, including troubleshooting and resolving IT issues.
- Collaborate with cross-functional teams to deliver IT solutions and services.
- Develop and maintain strong relationships with clients, ensuring exceptional customer satisfaction.
- Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve services and solutions.
Requirements:
- 2-5 years of related work experience, or degree, or technical training, or equivalent combination of education and experience.
- A+ Certification, or ability to obtain within first 6 weeks of employment.
- Solid experience and understanding of IT services and products.
- Enthusiasm about technology and willingness to learn and stay on the cutting edge.
- Personable, relatable, and responsible when interacting with clients.
What We Offer: Non-benefitted (other than those mandated under state or federal law). Please note that this position does not include paid time off benefits. Aptask offers subsidized insurance coverage to our employees.
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