Senior Skincare Team Lead

hace 4 semanas


Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completo

About the Role: As a Shift Lead at Heyday, you will be the cornerstone of our organization's success. Your expertise lies in creating a world-class client experience in our shops. You achieve this by connecting with our clients, offering product recommendations, anticipating their unique needs, resolving queries, and leading a team.

Key Responsibilities:

  • Provide top-notch client service and hospitality.
  • Work with the Shop Manager to handle schedule adjustments, ensuring efficient operations.
  • Manage Skin Therapist appointments within our booking system.
  • Supervise on-shift staff, including deployment, delegation, and troubleshooting.
  • Contribute to the training and coaching of new Host team members.
  • Assist in daily shop tasks and projects.
  • Demonstrate product knowledge, support restocking efforts, manage inventory, and assist clients with product sales and returns.

About Heyday: At Heyday, we are revolutionizing the skincare industry, dedicated to helping individuals discover their healthiest skin. With our nationwide presence, we offer personalized facial treatments and expert skincare guidance from our skilled estheticians, complemented by powerful products that allow you to showcase your best self.

Our Commitment: Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information.


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