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Customer Service Liaison

hace 1 mes


Río Grande, Puerto Rico Bahia Beach Resort And Golf Club A tiempo completo

Job Summary:
The Bahia Beach Resort And Golf Club is seeking a highly skilled and detail-oriented Dispatcher and Customer Service Representative to join our team. This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to handle multiple tasks simultaneously.

Main Responsibilities:
- Provide top-notch customer service to internal and external customers via phone, email, and in-person interactions.
- Schedule and dispatch limousine trips, ensuring timely and efficient service delivery.
- Take reservations for travel, verify flight information, and confirm driver availability.
- Handle customer inquiries, resolve complaints, and maintain a positive reputation for the resort.

Requirements:
- Proven experience as a dispatcher or in a related field.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment and adapt to changing situations.
- Proficiency in English (oral and written).

Benefits:
- Competitive salary and benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance.
- Opportunities for professional growth and development within a dynamic and supportive team environment.