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Sales and Customer Service Representative

hace 1 mes

Coto Laurel Barrio, Puerto Rico Massage Envy A tiempo completo
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in creating a welcoming and supportive environment for our clients.

Key Responsibilities:
  • Provide outstanding customer service and ensure every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
  • Competitive base pay, plus bonuses
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) and paid time off
  • Employee Assistance Program and flexible schedule for a better work-life balance
  • In-depth product and service training, plus a free massage, skincare, or stretch service each month
Requirements:
  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

At Massage Envy, we're committed to creating a culture that celebrates individuality and shares knowledge. If you're ready to join a growing community with experienced professionals who share your passion for wellness, we can't wait to meet you