Customer Service Representative
hace 2 semanas
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate at CVS Health. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.
Key Responsibilities
- Provide differentiated customer service by anticipating customer needs and demonstrating compassion and care in all interactions.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
- Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
- Support opening and closing store activities as needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
Requirements
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
- Education: High School diploma or equivalent preferred but not required.
Benefits
As a CVS Health employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. You will also have access to paid time off, paid holidays, and short-term and long-term disability benefits.
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