Digital Channel Adoption Specialist
hace 1 mes
Key Responsibilities:
Our Associate, Retail Channels, directs support and communication to digital channels while implementing strategies for digital channels adoption among customers. Based in Oriental Center, this position will work on-site.
Main Duties & Responsibilities:
- Provide proactive and dynamic customer service, demonstrating a positive attitude toward customers.
- Refer customers to digital channel options according to their needs.
- Support the development of digital channels adoption strategies for existing and new clients.
- Regularly visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.
- Apply insights gained through direct observation of clients and customers to create digital briefs and customer journeys.
- Stay up-to-date on Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance.
- Act as a liaison with decision makers while monitoring and analyzing performance across digital channels.
- Participate in presentations as an expert in digital channels.
- Participate in the testing process for new digital tools.
- Support the generation of motivation, contests, and initiatives to achieve results.
- Support the preparation of processes, communications, and documentation for branches.
- Other duties may be assigned.
Required Qualifications:
- Bachelor's degree in Business Administration with a major in finance or a related field.
- Two years of experience in a financial services company or related work of management.
- Excellent knowledge of industry operating policies, procedures, and regulations.
- Excellent analytical skills to determine critical issues and areas in need of improvement.
- Excellent written and verbal communication skills.
- Excellent communications skills in English and Spanish.
- Superior communication, presentation, and negotiation skills.
- Excellent knowledge of computer systems and changing technology.
Language: English
-
Digital Channel Adoption Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Oriental A tiempo completoDigital Channel Adoption SpecialistAt Oriental, we're looking for a skilled Digital Channel Adoption Specialist to join our team. As a key member of our retail channel support team, you will play a crucial role in directing support and communication to channels, and supporting the strategies and initiatives to further the adoption of digital channels among...
-
Digital Channel Expert Associate
hace 3 semanas
San Juan, San Juan, Puerto Rico Oriental A tiempo completoJob OverviewOriental is seeking a highly skilled Digital Channel Expert Associate to join our team. This role plays a critical part in driving the adoption of digital channels among customers, providing exceptional support and communication to various channels.About the RoleThis position works on-site at Oriental's headquarters in San Juan, PR. The ideal...
-
Digital Channel Strategist
hace 1 semana
San Juan, San Juan, Puerto Rico Oriental A tiempo completoJob DescriptionWe are seeking a highly skilled Digital Channel Strategist to join our team at Oriental in San Juan, PR.About the RoleThe successful candidate will be responsible for directing support and communication to channels, supporting strategies and initiatives to further the adoption of digital channels among customers. The position works on site and...
-
Digital Channels Adoption Strategist
hace 1 semana
San Juan, San Juan, Puerto Rico Oriental A tiempo completoJob OverviewWe are seeking a highly skilled Digital Channels Adoption Strategist to join our team at Oriental in San Juan, PR. As a key member of our organization, you will play a critical role in driving the adoption of digital channels among customers and supporting the development of strategies to further this goal.
-
Sales Channel Manager
hace 3 semanas
San Juan, San Juan, Puerto Rico Oriental A tiempo completoSales Channel ManagerAt Oriental, we're looking for a highly skilled Sales Channel Manager to join our team in San Juan, PR. This is a full-time position that offers a competitive salary of $70,000 - $90,000 per year.About the Role:The Sales Channel Manager will be responsible for overseeing a team of associates, ensuring they meet performance expectations...
-
Channel Quality Assurance Associate
hace 1 mes
San Juan, San Juan, Puerto Rico Oriental A tiempo completoChannel Quality Assurance AssociateThe Channel Quality Assurance Associate at Oriental is responsible for ensuring the quality of service across our retail channels. This includes assessing and monitoring performance to ensure compliance with our brand standards.Main Responsibilities:Perform quality assurance reviews to assess and measure performance and...
-
Digital Fraud Prevention Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico Oriental A tiempo completoDigital Fraud Prevention SpecialistThe Digital Fraud Prevention Specialist at Oriental is responsible for proactively identifying and investigating suspicious or fraudulent schemes. This role involves the implementation and continuous analysis of fraud prevention rules for digital payment transactions to mitigate the risk of financial exposure without...
-
Digital Marketing Campaign Specialist
hace 7 días
San Juan, San Juan, Puerto Rico Peoplelift A tiempo completoCompany OverviewPeopleLift is a forward-thinking organization that empowers businesses with sustainable world-class solutions. We focus on building, converting, and repairing talent marketing strategies to drive growth. Salary: $55,000 - $65,000 per year, depending on experience. Job DescriptionWe're seeking a highly skilled Digital Marketing Campaign...
-
Digital Marketing Strategist
hace 2 semanas
San Juan, San Juan, Puerto Rico Psi A tiempo completoJob Description">We are seeking a highly skilled Digital Marketing Strategist to join our team at Psi. In this role, you will be responsible for building and executing a comprehensive social media strategy that drives engagement and growth.">About the Role">The successful candidate will have a proven track record of success in social media marketing, with a...
-
Digital Fraud Prevention Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Oriental A tiempo completoDigital Fraud Prevention plays a vital role in protecting the bank's financial exposures and improving authorization rates. At Oriental, we're looking for a skilled Payment Systems Analyst to oversee digital fraud management controls & rules, utilizing JSON files to mitigate potential risks. As a Payment Systems Analyst, you'll be responsible for: Oversees...
-
Digital Fraud Prevention Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Oriental A tiempo completoAbout OrientalOriental is a leading financial institution committed to providing innovative solutions for digital payment transactions.\
-
Product Marketing Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Oriental A tiempo completoJob Summary:The Product Marketing Specialist will be responsible for developing and executing marketing strategies to drive the growth and profitability of our retail banking products. This role requires a deep understanding of consumer behavior, market trends, and competitive landscape to effectively position our products in the marketplace.Main...
-
Business Intelligence Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Popular A tiempo completoJob SummaryWe are seeking a highly analytical Business Intelligence Specialist to join our team at Popular, Puerto Rico's leading financial institution.About the RoleThis is an exciting opportunity for a detail-oriented professional to analyze and provide financial insights on business results, clients' trends, and channel usage. The successful candidate...
-
San Juan, San Juan, Puerto Rico Amazon Web Services Puerto Rico LLC A tiempo completoAbout the JobThe AGS NOLA Cloud Specialist Sr. Leader is responsible for leading a team of deep domain sales specialists across AWS Products. This team works in partnership with the local sales team to accelerate the adoption of AWS cloud across services, solutions, workloads, and AWS offerings.Key ResponsibilitiesDevelop and implement the domain plan for...
-
San Juan, San Juan, Puerto Rico Amazon Web Services Puerto Rico LLC A tiempo completoAbout the RoleThe AGS NOLA Specialist Sr. Leader is a critical role that leads the team of deep domain sales specialists across AWS Products. This team works in partnership with the local sales team to accelerate the adoption of AWS cloud across services, solutions, workloads, and AWS offerings.This leader will have revenue responsibility while leading a...
-
Design System Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Ryder System, Inc. A tiempo completoJob Title: Design System SpecialistAbout the Role:The Design System Specialist will be responsible for developing and maintaining a design system that supports the company's digital products. This role will require strong technical skills, including experience with design tools and front-end development.Key Responsibilities:Design and develop a design system...
-
Agile Delivery Specialist
hace 2 semanas
San Juan, San Juan, Puerto Rico Popular Bank A tiempo completoJob SummaryWe are seeking an experienced Agile Delivery Specialist to join our team at Popular Bank. As a Scrum Master, you will be responsible for leading agile teams in the implementation of new features and maintenance activities.About the RoleThe ideal candidate will have experience in SDLC (Software Development Lifecycle) using the agile methodology...
-
Senior Instrumentation Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Sargent & Lundy A tiempo completoJob SummarySargent & Lundy is seeking a highly skilled Senior Instrumentation Specialist to join our team. As a key member of our project team, you will be responsible for designing, modifying, and analyzing power plant controls systems.Key ResponsibilitiesDesign and develop digital systems, including PLC, DCS, HSI, and networked computer systems.Develop...
-
Strategic Product Manager
hace 1 mes
San Juan, San Juan, Puerto Rico Benjamin Moore A tiempo completoJob Title: Digital Product OwnerJob Type: Full-timeCompany: Benjamin MooreJob Description:Benjamin Moore is seeking a skilled Digital Product Owner to join our Digital Products team at our Corporate Headquarters in Montvale, NJ. This key role will help manage a portfolio of digital products with a best-in-class digital customer experience.Responsibilities:*...
-
Business Operations Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico NTT DATA A tiempo completoWe are seeking a highly skilled Business Operations Specialist to join our team in San Juan, Puerto Rico (US-PR), United States (US).This role will be responsible for providing business analysis and functional support to the Oracle PeopleSoft Financials application for the client. The position will also be responsible for enhancing Oracle PeopleSoft...