Customer Experience Representative

hace 2 semanas


Coto Laurel Barrio, Puerto Rico Sardi'S Pollo A La Brasa A tiempo completo

Sardi’s Pollo A La Brasa is seeking a Customer Experience Representative to provide exceptional service to our guests. As a Lobby Host, you will be the first point of contact for our customers, setting the tone for their dining experience.

Responsibilities:

  • Greet and welcome guests

  • Guide guests through the store, ensuring they have a seamless experience

  • Host guests, making them feel comfortable and valued

  • Answer phone calls in a friendly and professional manner

  • Accurately answer guest questions and address concerns

  • Handle and resolve difficult situations

  • Thank guests and invite them to return

We offer:

  • Competitive pay and benefits

  • Free meals

  • Health insurance contribution

  • PTO and paid time off

We are an equal opportunity employer and value diversity among our team members. We provide reasonable accommodation to qualified individuals with disabilities and comply with applicable laws.

Requirements:

  • Previous experience in hospitality or guest service

  • Ability to read, listen to, and follow directions in English

  • Positive attitude and a smile

  • Desire to provide outstanding hospitality to every guest

  • Ability to move around the store to attend to guest needs

About Sardi’s:

Sardi’s Pollo A La Brasa was founded by Phil and Phil, who dreamed of a place to bring their families together. Today, we serve millions of customers every year and employ individuals committed to making your meal memorable.



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