Customer Experience Representative
hace 2 semanas
Sardi’s Pollo A La Brasa is seeking a Customer Experience Representative to provide exceptional service to our guests. As a Lobby Host, you will be the first point of contact for our customers, setting the tone for their dining experience.
Responsibilities:
Greet and welcome guests
Guide guests through the store, ensuring they have a seamless experience
Host guests, making them feel comfortable and valued
Answer phone calls in a friendly and professional manner
Accurately answer guest questions and address concerns
Handle and resolve difficult situations
Thank guests and invite them to return
We offer:
Competitive pay and benefits
Free meals
Health insurance contribution
PTO and paid time off
We are an equal opportunity employer and value diversity among our team members. We provide reasonable accommodation to qualified individuals with disabilities and comply with applicable laws.
Requirements:
Previous experience in hospitality or guest service
Ability to read, listen to, and follow directions in English
Positive attitude and a smile
Desire to provide outstanding hospitality to every guest
Ability to move around the store to attend to guest needs
About Sardi’s:
Sardi’s Pollo A La Brasa was founded by Phil and Phil, who dreamed of a place to bring their families together. Today, we serve millions of customers every year and employ individuals committed to making your meal memorable.
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