Retail Brand Ambassador
hace 7 meses
In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.
THE TEAM DIFFERENCE
People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.
WHAT YOU'LL DO
The Bacardi Retail Ambassador (San Juan Airport) will be responsible for maximizing sales and providing outstanding customer service to every single consumer and delivering the Bacardi ‘Picture of Success’ on a daily basis. As key advocates of the Bacardi brand and experts in the field, they will bring to life the spirits within our portfolio in order to engage and connect with travelers.
CLIENTELING
• Represent the Bacardi brand in all aspects: 1) Appearance 2) Behaviors and 3) Product Knowledge
• Interact and connect with travelers in a professional and engaging manner, delivering key product messages to achieve sales targets.
• Achieve sales target at all times, and aim to consistently over-achieve
VISUAL MERCHANDISING
• Follow the Merchandising Guidelines to deliver to the highest standard the Picture of Success in store on a daily basis
• Ensure that all Bacardi displays are correctly executed to ensure a seamless navigation for the travelers through the Bacardi portfolio
STOCK MANAGEMENT/REPLENISHMENT
• Ensure that Bacardi products are available on the shop floor at all times
• Ensure that GWP and POS stock are on hand at all times
• Proactively report any out-of-stock SKUs to the Bacardi Retail Ambassador Supervisor or Sales Manager
• Ensure to have on hand all materials required to deliver a successful promotional activation, following the promotion mechanics guideline
TRAINING & PRODUCT KNOWLEDGE
• Regular attendance of product training sessions and completion of period product knowledge assessments to ensure up-to-date familiarity on all Bacardi brands
• Capture and share frontline feedback (Bacardi Retail Ambassador, travelers and retailer shop floor staff)
• Share Brand information (key selling points, taste profile) with the Retail Shop Floor Staff in order to achieve the Bacardi sales target
WAYS TO STAND OUT IN THE CROWD
• Professional: organized, punctual, and leads by example
• Must be results-driven and flexible to change
• Must demonstrate passion for outstanding and memorable customer experience
• Dedicated team player
• Effective communicator
• Strong interpersonal and motivational abilities
• Positive approach and willingness to learn
• Strong experience in retail sales
• Ability to speak a second language
WHO WE ARE
TEAM is a top-notch experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the engagement point. Our roster of talent is essential to executing quality campaigns which live up to our high standards, for more information visit us on our website, Facebook, Instagram, or Twitter.
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