it support specialist

Date: Sep 10, 2026 Location: San Juan-Cupey, PR Company: Popular Workplace Type: Hybrid **IT Service Specialist** **Job Description** Responsible for the coordination efforts within IT units and MSPs for the remediation of vulnerabilities identified on server, non-server, and application assets within the organization. They will...

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA. ### Responsibilities: -...

**Title:** Senior Specialist QA **Location:** Juncos, PR — Open only to Puerto Rico Residents **Work Schedule:** Onsite | Administrative Shift **Contract Duration:** 1 Year **Positions Available:** 1 **Summary** Our client is seeking a **Senior Specialist QA** to serve as a technical Quality Assurance specialist supporting...

Regular Exempt **GENERAL DESCRIPTION:** Provides education to internal and external clients on operational topics that promote efficiency in the process executed by our providers and business partners, such as the Risk Adjustment payment model “CMS-HCC”, ensuring best practices in coding standards and clinical documentation within the medical...

**Job Summary** The Procurement Specialist is responsible for sourcing and purchasing construction materials, equipment, and services for mechanical projects in a timely and cost-effective manner. This position coordinates requisitions, quotations, purchase orders, supplier follow-up, deliveries, and documentation to support project schedules and operational...

***QRC Group, LLC*** *is a firm dedicated to offer services to the Pharmaceutical, Medical Devices and Chemical Industries in the validation and regulatory fields.* *Log on now to our website http://www.**qrcgroup.com**/ to learn more about our services and solutions!* Sr Quality Engineer Specialist to provide senior- level and documentation support for...

Regular Exempt **GENERAL DESCRIPTION:** Responsible for the ongoing monitoring of all elements of the Special Needs Plan Care Coordination (SNP-CC) as needed to comply with regulatory requirements and quality indicators. Evaluates care coordination frameworks, identifies risks and improvement opportunities, supports audit readiness, and works...

**Role Description** The SAP Implementation Specialist is a contract, on-site role based in San Juan. This role is responsible for planning, configuring, and implementing SAP modules, with a focus on aligning system functionality to client business processes and operational requirements. Daily tasks include analyzing current workflows, gathering...

**Job Description** **Role Overview** We are looking for a motivated Applied AI Specialist to join our growing Voice AI team. This role suits candidates who combine a solid grounding in software engineering fundamentals with strong testing discipline and a customer-focused mindset. You will initially own feature testing and quality assurance for our Voice...

## **Job Purpose** This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support...

Regular Non-Exempt **GENERAL DESCRIPTION:** Provides first-level technical support to internal and external customers by responding to service requests, answering inquiries, resolving or escalating technology-related issues, and ensuring timely follow-up. Troubleshoots hardware, software, and system problems, documents incidents and requests, and...

Regular Non-Exempt **GENERAL DESCRIPTION:** Provides software, hardware, and network support for incidents and requests that are escalated by the IT Service Desk Analyst Level I due to complexity. Actively reviews, prioritizes, documents, tracks, and resolves clients’ incidents and service requests in person. Works together with network and...

### **Overview** The Validation Specialist I is responsible for supporting the execution of validation activities for laboratory equipment within a regulated pharmaceutical manufacturing environment. This position will support the qualification and validation of various laboratory instruments and equipment, ensuring compliance with applicable cGMP...

Overview The Validation Specialist I is responsible for supporting the execution of validation activities for laboratory equipment within a regulated pharmaceutical manufacturing environment. This position will support the qualification and validation of various laboratory instruments and equipment, ensuring compliance with applicable cGMP requirements,...

**Scope:** The incumbent is responsible for evaluating and diagnosing computer and devices equipment, software, or network components to identify faults and failures applying systems techniques and procedures, including consulting with users, to...

**Job Description** **Scope:** The incumbent is responsible for evaluating and diagnosing computer and devices equipment, software, or network componentstoidentifyfaultsandfailuresapplyingsystemstechniquesandprocedures,includingconsultingwithusers,to determinehardware,software,orsystemfunctionalspecifications.Alsoresponsibleforprioritizingandmanaging...

Summary/Objective: The Client Project Specialist is a hybrid role primarily focused on owning the timely and orderly flow of a client's projects — from job intake through scheduling, internal coordination, and delivery — while carrying light touches of the foundational client-servicing responsibilities of the Client Business Manager track. This is not a...

**Summary/Objective:** The Client Project Specialist is a hybrid role primarily focused on owning the timely and orderly flow of a client's projects — from job intake through scheduling, internal coordination, and delivery — while carrying light touches of the foundational client-servicing responsibilities of the Client Business Manager track. This is...

**Full Time Contract** **Title or Role:** Validation Specialist **Location:** Jayuya, Puerto Rico, 100% on-site **Length of Contract:** Minimum six months (contract is renewed every six months) **Company Description:** Our client specializes in the manufacturing of medical serums and bags and is in the process of validating new manufacturing equipment...

***Validation & Engineering Group, Inc.*** (V&EG) a ***Pinnaql*** company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a...