Technical Administrative Support Specialist
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We are seeking a detail-oriented and organized PCI Administrative Assistant to support our PCI Operations unit. The ideal candidate will have administrative experience and/or a background in Information Technology (IT), computer systems, or technical support. This position is responsible for preparing reports, managing PCI Portal service renewals, assisting with new portal implementations, conducting functional testing, and maintaining accurate operational records. Strong computer skills, analytical thinking, and excellent communication skills in both English and Spanish are essential.
Requisitos:
Associate or bachelor's degree in Business Administration, Information Technology, Computer Systems, or a related field preferred. Experience in IT, computer systems, technical support, or strong computer knowledge is highly desirable. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Knowledge of Visio and MS Project is preferred. Ability to learn and navigate online portals, databases, and computer applications. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Excellent written and verbal communication skills in both English and Spanish. Strong analytical, problem-solving, and follow-up skills. Previous experience in administrative support, client services, reporting, or technical support is preferred.
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