Customer Service Representative

hace 2 semanas


San Juan, San Juan, Puerto Rico Karen Michaels - State Farm Agent A tiempo completo
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to market our insurance and financial services products.

Key Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused approach to educate customers about insurance options and develop leads
  • Develop and implement marketing strategies to promote our products and services
  • Work collaboratively with the team to achieve sales and service goals
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
Requirements:
  • Interest in marketing and sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and service goals
  • Proactive problem-solving skills and ability to work independently
  • Basic computer skills and ability to learn new software
What We Offer:
  • Competitive hourly pay and commission/bonus structure
  • 401(k) plan with company match
  • Health benefits and paid time off
  • Opportunities for advancement and professional growth

We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, we want to meet you and talk about the opportunity we have for you.



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