Dining Ambassador

hace 4 semanas


San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo
Host/Hostess Job Description

We are seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and create a warm and welcoming atmosphere at Fixins Soul Kitchen.

Key Responsibilities:
  • Guest Greeting: Greet guests with a smile and a warm welcome, setting the tone for a memorable dining experience.
  • Seating and Table Management: Utilize our computerized reservation system to efficiently manage tables and ensure a seamless dining experience for our guests.
  • Communication: Possess excellent communication skills, both in-person and on the phone, to answer inquiries, manage waitlists, and convey information clearly and concisely.
  • Guest Experience: Anticipate and exceed guest expectations by providing personalized attention and creating a memorable dining experience.
  • Team Collaboration: Work seamlessly with restaurant staff to ensure smooth operations and a positive dining environment for all guests.
  • Professionalism: Maintain a polished and professional appearance and demeanor at all times.
Requirements:
  • Experience: Minimum of 1 year of experience hosting in an upscale restaurant setting.
  • Customer Service: Proven ability to provide exceptional customer service and exceed guest expectations.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
  • Organizational Skills: Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
  • Appearance and Demeanor: Impeccable appearance and demeanor, reflecting the standards of an upscale dining establishment.
Benefits:
  • Dynamic Environment: Opportunity to work in a fast-paced and dynamic environment.
  • Teamwork: Be part of a team dedicated to providing exceptional service.
  • Career Growth: Career growth and development opportunities.

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