Mortgage Operations Specialist

hace 2 semanas


San Juan, San Juan, Puerto Rico Oriental A tiempo completo
Mortgage Operations Specialist

We are seeking a skilled Mortgage Operations Specialist to join our team at Oriental. The ideal candidate will have a strong analytical background and excellent communication skills to effectively review mortgage loan files and ensure compliance with regulatory requirements.

Main Responsibilities:

* Perform regular reviews of mortgage loan files to identify exceptions and ensure quality and compliance with QC program guidelines.
* Analyze loan file documentation to determine category exceptions and provide recommendations for improvement.
* Manage draft reports and validate action plans to ensure timely completion.
* Monitor systems and sample selections to ensure accuracy and compliance.
* Review customer service claims and provide assistance as needed.
* Ensure compliance with state laws and federal regulations, including BSA and other regulatory requirements.

Requirements:

* Associate degree in business administration or related field.
* 2+ years of experience in mortgage operations, servicing, and/or regulatory aspects.
* Excellent analytical skills and attention to detail.
* Superior communication skills to communicate with internal and external stakeholders.
* Excellent written communication skills in both English and Spanish.

About Oriental:

Oriental is a company that values quality and compliance in its mortgage operations. We are committed to providing exceptional customer service and ensuring that our processes meet the highest standards of regulatory requirements.

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