Customer Service Ambassador

hace 2 meses

Río Grande, Puerto Rico Andres Pina - State Farm Agent A tiempo completo

Position Overview

Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, working for Andres Pina - State Farm Agent may be the career for you. As a State Farm agent, we market only State Farm insurance and financial service products, which means you'll have the opportunity to focus on what matters most - providing exceptional customer service.

Responsibilities

  • Establish strong relationships with customers and follow up with them as needed to ensure their needs are met.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide them with the best possible solutions.
  • Work collaboratively with the Agent Team to achieve sales and customer service goals.

Requirements

  • Excellent communication skills - written, verbal, and listening.
  • Self-motivated and detail-oriented.
  • Proactive problem solver with a commitment to customer satisfaction.
  • Ability to work in a team environment and effectively relate to customers.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

This position is with Andres Pina - State Farm Agent, an independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Our agents are independent contractors who hire their own employees, and as a result, our employees are not employees of State Farm.

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