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Healthcare Operations Manager

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A healthcare organization in a major metropolitan area is seeking an experienced healthcare operations professional to serve as their Practice Manager. The ideal candidate will possess strong leadership skills, with the ability to effectively manage and motivate staff to enhance patient experiences and team satisfaction. Key responsibilities include ensuring smooth daily operations, developing and implementing administrative policies and procedures, and overseeing inventory and supply management. The Practice Manager will also be responsible for managing and tracking registration errors, creating and editing physician schedules, and troubleshooting operational issues. Qualifications include a Bachelor's Degree and 3+ years of experience in managing operations in an ambulatory care setting. The ability to multitask, prioritize, and manage competing demands is essential. A comprehensive knowledge of healthcare regulations and compliance, including Joint Commission and Department of Health standards, is also required.

**Key Responsibilities:**
• Ensure smooth daily operations and progress toward clinic goals
• Develop and implement administrative policies and procedures
• Hire, evaluate, and train staff
• Communicate and collaborate with facility staff to improve system-wide performance
• Oversee inventory and supply management
• Manage and track registration errors
• Create, edit, and manage physician schedules
• Troubleshoot operational issues
• Oversee financial management and budgeting
• Ensure compliance with regulatory and quality standards
• Maintain relationships with vendors and ensure compliance with regulatory standards

**Desired Qualifications:**
• Master's Degree in a relevant field
• Proficient with EMR (Electronic Medical Record) software
• Strong leadership and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to work in a fast-paced environment and prioritize competing demands
• Strong communication and interpersonal skills to collaborate with healthcare providers, staff, and patients