Housekeeping Laundry Operations Specialist
hace 2 semanas
Job Overview
The Housekeeping Laundry Attendant is responsible for ensuring the cleanliness and quality of linens and laundry items for guests. This involves washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Key Responsibilities
- Employees must maintain a positive and courteous demeanor at all times when interacting with guests, management and fellow employees.
- Understand and operate laundry equipment, including washing machines and dryers, according to established standards.
- Load and unload laundry according to established procedures.
- Pre-treat all stained linens before washing and ensure all laundry items are clean and pressed.
- Sort and categorize laundry items according to type, color and size.
- Operate the iron according to standards and ensure it is turned off at the end of each shift.
- Sweep and mop laundry floors and store all linens off the floor.
- Fold and organize laundry items.
- Remove and sort dirty linens and towels from laundry carts.
- Maintain a clean and organized work area.
- Sort and load clean laundry items onto carts.
- Ensure overall guest satisfaction.
Requirements and Qualifications
- Flexible scheduling and ability to work long hours as needed.
- Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand for long periods of time during shifts.
- Maintain regular attendance and adhere to Highgate Hotel standards and regulations.
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
- Comply with Highgate Hotel standards and regulations to ensure safe and efficient hotel operations.
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