Retail Banking Associate

hace 2 meses


San Juan, San Juan, Puerto Rico Oriental A tiempo completo
Job Summary

At Oriental, we are seeking a highly skilled and detail-oriented Bank Teller to join our team. As a Bank Teller, you will be responsible for delivering superior customer service, handling transactions, and promoting bank products in a fast-paced retail banking environment.

Key Responsibilities
  1. Deliver Exceptional Customer Service: Provide prompt, courteous, and efficient service to customers, adhering to all procedures and practices.
  2. Manage Transactions: Handle deposits, withdrawals, cashing checks, processing payments, transfers, and selling manager/officer checks, all while ensuring compliance with established operating policies and procedures.
  3. Maintain Workstation: Ensure your workstation is fully prepared to execute transactions, and maintain controls over keys, stamps, and cash assigned.
  4. Balance and Reconcile: Balance the cash fund at the end of each shift, and report any discrepancies to the supervisor.
  5. Promote Bank Products: Identify cross-selling opportunities and refer customers to peers and team members, promoting bank products and services.
Requirements
  • Education: Associate, technical degree, or approved credits in Business Administration or a related field required.
  • Experience: One year of retail, customer service, or cash register experience required.
  • Skills: Excellent customer service and communication skills in English and Spanish, both verbal and written. Basic mathematical skills, detail-oriented, and able to manage multiple priorities required. Computer proficiency required, with knowledge of MS Office and other business applications preferred.

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