Director, Large Enterprise Solutions Leader

hace 4 semanas

Puerto Diablo Barrio, Puerto Rico Lumen Inc A tiempo completo
About Lumen

Lumen is a leading provider of innovative communication solutions, connecting people, data, and applications with speed, security, and ease. Our mission is to ignite business growth by fostering a culture of teamwork, trust, and transparency.

We are committed to creating a workplace that values diversity, equity, and inclusion. Our dedication to these principles has earned us a spot on the Newsweek 2024 Greatest Workplaces for Diversity list and a perfect score on the Human Rights Campaign Corporate Equality Index (CEI) for five consecutive years.

We are seeking a visionary leader to join our team as the Director of the Large Enterprise Product Segment. This role will be responsible for driving the success and growth of our Large Enterprise product segment, including owning and driving a strong P&L.

Main Responsibilities
  1. Serve as the total accountability for the success and growth of the Large Enterprise product segment, including owning and driving a strong P&L.
  2. Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best-in-class product experience for customers.
  3. Responsible for product solution creation and collaborating with cross-functional partners like the GTM team on how to "productize" the solution.
  4. Work closely with the VP Product Segments to keep all key stakeholders aligned.
  5. Define, monitor, and improve all key product segments metrics, including but not limited to adoption, customer net promoter score (NPS), volume of leads, and more.
  6. Prioritize the product roadmap for the LE segment in line with market research, customer feedback, and ecosystem partners' capacity.
  7. Lead the identification of and capitalization on emerging opportunities within the LE segment, fostering innovation to maintain a competitive edge and drive future revenue growth.
  8. Ensure clear communication between the Large Enterprise segment and GTM & Business Operations functions for seamless working relationships.
  9. Identify revenue growth opportunities within the segment and communicate potential overlap in opportunities with other segment leaders to drive alignment.
Requirements
  • Bachelor's degree or higher in Business or a related field.
  • 7+ years of leadership or experience in a large-scale product and/or segment leadership role in the Large Enterprise product segment.
  • Proven track record of launching successful products in LE through a blend of technical, creative, business, and marketing skills.
  • Superior communication, leadership, team building, and people management skills.
  • Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions.
  • Experience and familiarity with SASE, Dark Fiber, Colo VPN, Enterprise Broadband, VoIP, Lumen Digital, M&P, and UCC products as they relate to LE.
  • Experience as a general manager.
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location-based pay ranges are as follows:

$128,310 - $171,080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$135,060 - $180,080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$141,820 - $189,090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$148,570 - $198,090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

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