Airline Customer Service Representative
hace 4 semanas
Job Summary
As a Customer Service Agent at Worldwide Flight Services, you will be responsible for providing exceptional customer service to passengers. Your duties will include providing general travel information, making reservations, preparing and issuing tickets and itineraries, computing fares, and checking baggage. You will also be responsible for collecting excess baggage charges and ensuring that all necessary arrangements are made for accommodating passengers and their luggage.
Key Responsibilities
- Provide passengers with general travel information
- Make reservations and prepare and issue tickets and itineraries
- Compute fares and check baggage
- Collect excess baggage charges
- Ensure all necessary arrangements are made for accommodating passengers and their luggage
Requirements
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills
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