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Retail Customer Service Representative
hace 4 semanas
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a Retail Customer Service Associate, you will be responsible for providing exceptional customer service, resolving member issues, and promoting the company's products and services.
Key Responsibilities- Provide exceptional customer service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
- Process member purchases, handle returns and exchanges, and resolve any issues related to merchandise.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and checkout areas.
- Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Strong communication and problem-solving skills.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Discounts on merchandise and services.
- Flexible scheduling.
