Funeral Operations Manager
hace 2 semanas
Job Responsibilities
As a seasoned practicing Funeral Director, the Assistant Manager will work under the guidance of a Location Manager to develop annual business plans and budgets, as well as financial, production, and revenue goals. The role involves conducting funeral services in accordance with the family's desires, expectations, and spiritual beliefs. This includes discussing family wishes, funeral options, services, products, and pricing with deceased family members, identifying and communicating special veteran or recognition benefits, and executing funeral services contracts and documents in accordance with state and federal laws.
Key Responsibilities:
- Conduct funeral services in accordance with family's desires and spiritual beliefs
- Discuss funeral options, services, products, and pricing with deceased family members
- Identify and communicate special veteran or recognition benefits
- Execute funeral services contracts and documents
- Work with Location Manager to develop annual business plans and budgets
- Develop financial, production, and revenue goals
Requirements
- Applicable state Funeral Director Licensure is required
- Technical schooling diploma Funeral Services/Mortuary Science preferred
- At least five (5) years industry experience in the applicable discipline
- Demonstrated understanding of industry competitive pricing, demographic patterns, and market competition
- Professional interpersonal skills and cultural sensitivity
Work Environment
The Funeral Director Assistant will work in a fast-paced funeral home environment, interacting with families and staff members. The role requires strong communication and problem-solving skills, as well as the ability to work in a team-oriented environment. The Assistant Manager will be responsible for managing frontline supervisors, making decisions that support the company's market strategies, values, and goals, and ensuring the location's operating practices comply with applicable federal and state regulations and company policies.
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