Funeral Operations Coordinator
hace 3 semanas
Job Summary
The Office Manager is a critical role within our West Force Division, responsible for overseeing the efficient functioning of administrative operations at our funeral home location. This position requires a highly organized and detail-oriented individual who can effectively supervise administrative staff, manage office resources, and maintain exceptional customer service standards.
Key Responsibilities
- Supervise and manage office administrative staff, including scheduling, training, and performance evaluations.
- Oversee daily office operations, including reception duties, phone inquiries, and customer service.
- Maintain accurate records, reports, and financial documents.
- Assist families with funeral or cemetery arrangements, including scheduling services and ensuring adherence to company policies.
- Collaborate with other departments to ensure seamless coordination of services and events.
- Resolve customer complaints or concerns in a timely and professional manner.
Requirements
- Minimum 3 years of experience in office management or administrative roles, preferably in a funeral home or related industry.
- Strong leadership and interpersonal skills, with the ability to effectively supervise and motivate a team.
- Excellent organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with funeral home software systems is a plus.
Benefits
As an Office Manager with our West Force Division, you will have the opportunity to work directly with a leading provider of funeral, cremation, and cemetery services. You will be part of a collaborative team that values career growth and advancement, comprehensive benefits, and a meaningful work environment.
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