Family Growth Ambassador

hace 21 horas


San Juan, San Juan, Puerto Rico Pearl A tiempo completo

About Pearl

Pearl connects top talent worldwide with US and EU-based startups that prioritize finding skilled and motivated individuals for long-term growth.

We offer vetted candidates exclusive upskilling opportunities, enabling them to advance faster in their roles.

Our partnerships focus on employers seeking full-time hires they can mentor and promote continuously.

About the Role:

Job Title: Family Growth Associate

Work Schedule: Full Time | 40 hours per week | Wednesday to Sunday, Mountain Time Zone

Salary Range: $1,200

Employment Type: Independent Contractor (receiving salary in full without deductions)

Job Responsibilities:

We're seeking passionate and empathetic professionals to join our team.

This is not a typical sales or customer success position.

Instead, you'll work directly with real families facing real human challenges.

Your role involves empowering underserved families to access essential care services.

  1. Own and Drive Family Care Experience: Act as primary contact for families, ensuring clear communication.
  2. Maintain High Expectations for Family Care Standards:
  3. Closely Manage Family Care Pipeline with Clinical Team:

Requirements:

  • 1-4 years of experience in Sales Development, Account Management, Customer Success, Call Center, or Customer Service (phone-based).
  • Excellent Spanish and English communication skills.
  • Skilled in managing complex projects with attention to detail.
  • Ability to connect with diverse client personalities and handle situations flexibly.
  • Familiarity with CRM tools like Salesforce or spreadsheets.
  • Genuine care for vulnerable populations with limited access to healthcare.
  • Willingness to provide extra support to families in need beyond regular working hours.

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