Senior Product Manager

hace 2 semanas

Ponce, Ponce, Puerto Rico Jobleads-Us A tiempo completo

About Nexon America
Nexon America is a leading developer of online virtual worlds for PCs, consoles, and mobile devices. We offer celebrated franchises like MapleStory, KartRider, and Mabinogi that have been enjoyed by millions of players for over two decades. Our team is committed to bringing unique games to western players using a player-first approach, applying our expertise and live game support to every decision, every day.

Our Culture
We're all about open communication, diversity, mutual respect, and collaboration, so we can bring out the best in each other. Nexies find support, friendship, and career growth all in one place. We offer flexible hours, a hybrid work model, and extra perks like food trucks, happy hours, and team events. It's why we've earned the Great Place to Work certification for 4 years running

Job Summary
The Senior Product Manager - Live Games is responsible for supporting the live game service of MapleStory within Nexon America. This includes executing the vision of the Production Team and collaborating with a variety of cross-functional teams to provide insightful data analysis and ensure smooth development and publishing of high-quality online games.

Key Responsibilities
Provide insightful analysis by tracking and measuring player behavior and performance of sales, feature releases, limited time events, long term game content and overall game updates to evaluate the results and gain actionable feedback that drive strategic decision-making
Own the overall analytics strategy by identifying data-driven opportunities, collaborating with various teams to define key performance indicators to track, designing tests for those KPIs, establishing data ingestion processes, and implementing analysis reporting flows
Stimulate engagement, retention, and monetization by designing and implementing insights into tests and constantly evaluating and adjusting live events
Drive the execution of actional feedback from analysis by continuously working with various teams and project managing tasks and action items to completion
Create compelling, clear and concise reports to communicate complex insights and suggestions to all stakeholders. Be able to present findings confidently and with data driven and transparent answers to effectively drive learning and optimization

Requirements
7+ years of live game experience
Bachelor's degree or equivalent experience
Proven ability to work with cross-functional/cross-organizational teams
Strong collaboration and project organizational skills
Excellent written, communication and interpersonal skills
Exceptional task management, time management and problem-solving skills
Experience and strong skills with data research analysis, including the ability to discern actionable and meaningful insight
Experience with data extraction and manipulation tools
Experience extracting data by writing your own SQL queries
Experience using Tableau or similar BI tools
Experience creating high quality and intuitive reports for communicating analytics
Ability to combine data insights and business goals to deliver actionable feedback for the production teams
Experience with or strong understanding of online platform games and the developers who create games for them
Strong understanding of the game industry including emerging trends, with a focus on the markets served by Nexon
High-level understanding of online environments and processes
Proficient with project management software such as JIRA, Slack, Teams, Sharepoint, Confluence. Excel
Able to manage shifting priorities in a fast-paced environment

Benefits and Perks
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.

Equal Opportunity Employer
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Compensation
The base salary range for this position in El Segundo, CA is $135,000 - $150,000 annually. Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual's pay is determined by factors including, but not limited to, a candidate's qualifications, skills, experiences, relevant education or training, and location. Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only.

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