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Customer Service Ambassador

hace 1 mes


San Juan, San Juan, Puerto Rico Rebecca Fisher - State Farm Agent A tiempo completo

**About the Role**

As a Customer Service Representative with Rebecca Fisher - State Farm Agent, you will be the face of our company, providing exceptional customer experiences and building lasting relationships with our clients. Your primary responsibility will be to forge enduring customer relationships and proactively follow up to ensure continued satisfaction.

**Key Responsibilities**

  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
  • Proactively resolve customer inquiries and concerns in a timely and professional manner.

**What We Offer**

  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development opportunities
  • Abundant opportunities for career advancement within our agency
  • License reimbursement

**Requirements**

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

**If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.**