Patient Service Representative
hace 1 mes
Franciscan Health is a non-profit healthcare ministry with a strong commitment to providing high-quality care to our patients. Our mission is to serve with compassion and respect, and we strive to create a work environment that is supportive and inclusive.
Job SummaryWe are seeking a Patient Service Representative to join our team at Crown Point Burell Medical Building. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.
Key Responsibilities- Answer incoming calls and respond to inquiries in a timely and professional manner
- Schedule appointments and direct callers to the appropriate staff member
- Work within an electronic medical records system to manage patient information
- Collect patient payments and apply payments and adjustments to patient accounts
- Balance daily encounter forms and cash drawers
- Perform additional administrative tasks as needed
- High School Diploma or equivalent required
- 1 year of customer service experience required
- 1 year of healthcare experience preferred
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A supportive and inclusive work environment
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