Customer Service Representative

hace 3 semanas


Caimito Barrio, Puerto Rico Exelixis A tiempo completo
About the Role:

We are seeking a talented Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.

Responsibilities:

* Respond to customer inquiries via phone, email, and chat
* Resolve customer complaints and issues in a fair and timely manner
* Collaborate with internal teams to resolve complex issues
* Provide product information and training to customers
* Meet or exceed customer satisfaction targets

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to work effectively in a team environment

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