Supervisor - Operations Manager

hace 6 días


San Juan, San Juan, Puerto Rico Popular A tiempo completo
Job Summary

We are seeking a highly skilled Supervisor to oversee the daily operations of our Trust Vault unit. The ideal candidate will have a strong background in supervising and coordinating work, as well as experience in processing and operations.

Key Responsibilities
  • Establish and implement unit goals and action plans to drive efficiency and productivity.
  • Determine work procedures, prepare work schedules, and assign tasks to team members to improve effectiveness.
  • Communicate policies, practices, and procedures to employees and ensure compliance.
  • Conduct regular staff meetings to discuss operational problems or explain procedural changes.
  • Analyze opportunities to improve efficiency and reduce costs, and recommend solutions to management.
  • Prepare management reports reflecting the status of pooled loans and volumes.
  • Interact with regulatory agencies and auditors to resolve questions and issues regarding deliveries, certifications, and compliance.
  • Ensure that all certifications and re-certifications are completed in accordance with Agency guidelines.
Requirements

The successful candidate will have a Bachelor's Degree in Business Administration and at least two years of experience in custodial of original documents for securitized GNMA, FNMA, FHLMC, and FHLB loans, as well as private loans.

About Us

Popular is a leading financial institution in Puerto Rico, offering a wide range of financial solutions to our customers. We value our employees' diverse skills, experiences, and backgrounds, and are committed to making our customers' dreams come true.

We are an Equal Opportunity Employer and are dedicated to providing essential financial services and solutions to our customers and communities, even in emergency situations and natural disasters.



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