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Young Lions Program Coordinator
hace 1 mes
We're seeking a highly skilled and dedicated individual to join our team as a Young Lions Program Coordinator. As a key member of our team, you will play a vital role in supporting the implementation of strategies to grow and improve programs within the department.
Key Responsibilities:
- Provide exceptional customer service by responding to inquiries related to the Leo Club Program and young Lions membership programs.
- Support the manager and specialists with the implementation of department strategies, ensuring seamless execution and timely completion.
- Oversee the processing of department grants, scholarships, and reimbursement programs, ensuring accuracy and efficiency.
- Liaise with the Member Service Center and the ISAME Secretariat to oversee the Leo Club chartering and other Leo reporting processes, fostering strong relationships and effective communication.
- Liaise with Mail Services to ensure best practices are followed and troubleshoot shipping issues, ensuring timely and secure delivery of materials.
- Process Leo club maintenance requests, including sponsorship transfers, name changes, type changes, track changes, reinstatements, and cancellations, as well as material requests, with attention to detail and a focus on customer satisfaction.
- Oversee the Leo club officer and district/multiple district Leo chairperson appointments, ensuring a smooth and efficient process.
- Serve as the Lawson and Print Shop gatekeeper, managing access and ensuring secure and efficient operations.
- Manage program awards, recognizing and celebrating the achievements of our members and clubs.
- Support the administration of appointing volunteers' leadership positions by verifying membership status and history and preparing necessary onboarding and off-boarding materials, ensuring a seamless transition and effective leadership.
Requirements:
- High school diploma or equivalent required.
- A minimum of three to five years of experience in a responsible administrative/customer service role.
- Experience supporting multi-cultural field-based teams and working with youth programs preferred.
- Intermediate working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook required. Experience with Salesforce preferred.
- Excellent time management and project management skills.
- Ability to handle a number of administrative functions independently with a strong attention to detail.
- Exceptional communication skills both written and verbal.
Why Work with Us?
Lions Clubs International offers an excellent benefits package, including three weeks paid time off, flexible and hybrid work schedules, comprehensive medical, dental, vision, and life insurance plans, flex spending accounts for medical and dependent care, 401K with employer match, reimbursable training, and casual dress. We value diversity, equity, and inclusion and strive to create a positive and inclusive work environment. Lions Clubs International is an Equal Opportunity Employer.
