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Customer Service Representative

hace 1 mes

Mayagüez, Mayagüez, Puerto Rico Suburban Propane A tiempo completo
Job Summary

We are seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our products and services.

Key Responsibilities
  • Provide prompt and professional customer service via phone, email, and in-person interactions
  • Resolve customer complaints and issues in a timely and effective manner
  • Utilize a proactive sales approach to identify and capitalize on sales opportunities
  • Maintain accurate customer records and data
  • Collaborate with internal teams to ensure seamless customer experiences
Requirements
  • Minimum 3 years of experience in a customer service role
  • High school diploma or equivalent required
  • Strong computer skills, including Microsoft Office and data entry
  • Ability to multitask and prioritize assignments in a fast-paced environment
About Suburban Propane

Suburban Propane is a leading marketer and distributor of propane and other energy products. We are committed to providing exceptional customer service and promoting a culture of safety, integrity, and innovation. As a member of our team, you will have the opportunity to work with a diverse group of professionals and contribute to our mission of delivering energy solutions to our customers.