Customer Service Representative
hace 3 semanas
Customer Service Representative
At Volt, our greatest strength is our people and we are looking for a skilled Customer Service Representative to join our team.
This role is for a leading organization in Columbus, OH.
We are seeking a candidate with a strong background in customer service who can provide exceptional support to our clients.
The ideal candidate will have:
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Availability to work a variety of shifts, including days, evenings, nights and weekends
The successful candidate will be responsible for:
- Bill shipments according to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution
Volt offers a competitive hourly rate of $20.63 and a range of benefits, including health, dental, vision, term life, short term disability, AD&D, 401(k), sick time, and other types of paid leaves.
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.
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