Provider Relations Liaison

hace 2 semanas


San Juan, San Juan, Puerto Rico Astrana Health A tiempo completo

We are seeking a motivated Provider Relations Specialist to join our team at Astrana Health. This role is crucial in maintaining open lines of communication with our contracted providers, ensuring they remain compliant with IPA and Health Plan standards.

Key Responsibilities:

  • Develop and maintain trusted relationships with providers through in-person visits, emails, and phone calls.
  • Conduct provider onboarding, orientation, and ongoing educational training to ensure compliance.
  • Collaborate with internal departments to resolve provider inquiries in a timely and effective manner.
  • Create detailed reports of provider visits, inquiries, trainings, and growth opportunities.
  • Problem-solve and identify ways to address provider issues timely and effectively.
  • Work cross-functionally with internal departments to achieve mutual goals.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 2-3 years of experience in provider network scope of services.
  • Strong understanding of Managed Care Operations.
  • Excellent written and verbal communication skills.
  • Proficient computer skills and Microsoft Office programs.

About Us:

Astrana Health is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide high-quality care for their patients in a cost-effective manner.

Our Mission:

Our mission is to combine clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

Our Values:

  • Patient First
  • Empowering the Independent Provider
  • Be Innovative
  • Operate with Integrity & Deliver Excellence
  • Team of One


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