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Leasing Professional
hace 1 mes
At Campus Apartments, we're seeking a highly motivated and enthusiastic Leasing Consultant to join our team. As a key member of our leasing team, you will play a crucial role in ensuring customer satisfaction, fiscal stability, and maintaining the physical condition of our properties.
Responsibilities:- Assist with leasing efforts to achieve full lease-up and maintain high occupancy levels, including mailing renewal offers, logging responses, and managing property availability.
- Ensure accurate records of availability and compatibility with lease renewal reports.
- Approve, enter, and present rental applications to the General Manager for execution.
- Manage property licenses and renewal processes through liaison with legal counsel and the City.
- Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys for departing residents and performing unit inspections.
- Investigate and respond to resident concerns and complaints in a timely manner, ensuring accuracy and fostering good public relations.
- Assist in preparing weekly reports on property performance as required.
- Develop and implement advertising and marketing programs to position the property in the marketplace.
- Develop and implement resident retention programs.
- Maintain courteous communication with residents, applicants, employees, and vendors.
- Answer telephones as needed.
- Perform general administrative duties, including filing and typing.
- Bachelor's degree or equivalent combination of education and experience.
- First Aid/CPR certification or willingness to obtain.
- Valid driver's license and current automobile insurance (preferred).
- Ability to operate various office equipment, including fax machines, copiers, and personal computers.
- Proficient in Microsoft Word, Excel, and Outlook.
- Knowledge of Entrata (preferred).
- Excellent customer service skills and ability to communicate effectively and professionally in a fast-paced environment.
We offer a positive, professional, and enthusiastic work environment, with opportunities for growth and development. If you're a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.