Healthcare Provider Liaison

hace 4 semanas


San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completo
Job Summary

We are seeking a highly skilled and compassionate Healthcare Provider Liaison to join our team at UnitedHealth Group. As a key member of our team, you will play a critical role in building and maintaining strong relationships with healthcare providers, ensuring seamless communication and collaboration to deliver exceptional patient care.

Key Responsibilities
  • Provide exceptional customer service to healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal stakeholders to ensure accurate and efficient processing of medical claims, benefits, and other related matters.
  • Develop and maintain strong relationships with healthcare providers, fostering a culture of trust and respect.
  • Stay up-to-date on industry developments, regulatory changes, and best practices to ensure compliance and excellence in service delivery.
Requirements
  • 1+ years of experience in a related field, such as customer service, medical claims, or healthcare administration.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to navigate complex systems and resolve issues efficiently.
  • Bilingual Spanish/English proficiency (or equivalent) is highly desirable.
What We Offer

At UnitedHealth Group, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to diversity, equity, and inclusion, and strive to create a workplace that reflects the communities we serve. We offer competitive compensation and benefits, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.



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